If an NDIS participant does not have a new plan by the time their current plan ends, the NDIA is likely to extend their plan. This means:

•           The funds allocated to their current budgets will be topped up and the end date will be extended for another 12 months.

•           There will be no gap in their current plan so they can continue to receive supports, without any disruptions being caused.

Key things to know:

•           Plan extensions may not last the entire 12 months. They are often temporary and done to ensure that there will be no gap between the participant’s NDIS plan periods.

•           If the participant has already had a plan review meeting or has an upcoming one scheduled, they will receive a new plan.

•           Once the participant receives a new plan, the extended plan will end.

•           Once the extended plan ends, participants will not be able to pay for future services using funding from the old plan.

•           Supports received before the new plan begins can still be claimed from the extended plan.

What happens if the extended plan ends early?

When an extended plan ends early this indicates that a new plan is now active. Once this happens, we will need the participant’s new plan forwarded to us so we can continue to pay invoices on their behalf.

If we notice that a participant’s plan has ended, we will update them as soon as we can to advise of the appropriate next steps.

Where can I go for more information?

For more information, check out latest advice on the NDIS website here.

Also, feel free to contact our team of expert plan managers who are here to talk to you and provide advice based on your individual needs.